This privacy notice tells you about the information we collect from you when you sign up to receive our regular newsletter via our website or submit your personal information when making a booking enquiry. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
WHO ARE WE?
We are Towpath Eden Ltd t/a White Post. Our HQ address is 1-3 Manor Road, Chatham, Kent ME4 6AE. You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on +44 20 8533 0633. Any enquiries about our use of your personal data should be addressed to the contact details above.
WHAT PERSONAL DATA DO WE COLLECT?
When you subscribe to our newsletter and offers through the booking form and sign up form, we ask you for your name, your email address, your date of birth.
WHY DO WE COLLECT THIS INFORMATION?
We will use your information to send you our newsletter and offers, which contains information about our products and often includes special offers and/or contact you about a booking or enquiry you may have made.
We ask for your consent to do this, and we will only send you our newsletter for as long as you continue to consent.
WHAT DO WE DO WITH YOUR INFORMATION?
Your information is stored in our database and is not shared with any third parties. It is not sent outside of the UK. We will not use the information to make any automated decisions that might affect you.
HOW LONG DO WE KEEP YOUR INFORMATION FOR?
Your information is kept for as long as you continue to consent to receive our newsletter and offers.
YOUR RIGHTS OVER YOUR INFORMATION
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask for it to be erased and you can ask for us to give you a copy of the information.
You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the bottom of any newsletter, or by emailing, writing or telephoning us using the contact details above.
YOUR RIGHT TO COMPLAIN
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns